At Ewish, we strive to provide a straightforward and customer-friendly cancellation process. Please take a moment to review our cancellation policy:
Order Cancellation:
Customers can cancel their orders within 24 hours of placement. After this period, the order may have entered the processing or shipping stage, and cancellation may not be feasible.
To initiate a cancellation, customers can log in to their Ewish account, go to the order history, and select the cancellation option. Alternatively, contact our customer support for assistance.
Refund Process:
If the cancellation request is made within the stipulated time frame, a refund will be processed.
Refunds will be issued using the original payment method used during the purchase. Please note that the refund may take a few business days to reflect, depending on the policies of the payment provider.
Exceptions:
Personalized or customized items may not be eligible for cancellation if production has commenced.
Services, digital goods, and certain perishable items may have specific cancellation restrictions.
Cancellation After Shipping:
If the order has already been shipped, customers may need to initiate a return process upon receiving the items. Details about our return policy can be found in the dedicated "Returns and Refunds" section.
Shipping and handling charges incurred during the initial purchase may not be refundable after the order has been shipped.
Contact Us: If you have any questions or need assistance regarding the cancellation process, please reach out to our customer support team. We are here to ensure a positive shopping experience with Ewish.
Ewish reserves the right to update or modify this cancellation policy at any time, and any changes will be reflected on our website. We encourage customers to review this policy periodically for updates.
Thank you for choosing Ewish for your online shopping, and we appreciate your understanding of our cancellation policy.
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